In this comprehensive guide, we will walk you through the process of obtaining refunds for unwanted purchases in Fortnite if you are a player based in the United States.
Epic Games, the company behind Fortnite, recently settled with the Federal Trade Commission (FTC) for $245 million due to allegations of in-game purchases causing issues for players. If you've been affected, you may be eligible for a refund. Read on to learn how to navigate this process.
How To Refund Unwanted Purchases In Fortnite
Epic Games, the developer of Fortnite, agreed to a substantial settlement of $245 million with the FTC. This settlement resulted from allegations that the company engaged in unfair practices related to in-game purchases.
Players were charged for items they didn't want, and their accounts were locked when they disputed these charges with their credit card companies.
Who Is Eligible For A Refund?
To determine if you are eligible for a refund, consider the following criteria:
- You were charged in-game currency for items you didn't want between January 2017 and September 2022.
- Your child made charges to your credit card without your knowledge between January 2017 and November 2018.
- Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges.
How to Apply For A Refund
To apply for a refund, follow these steps:
- Visit www.fortniterefund.com/file-a-claim.
- You will need a claim number or your Epic Account ID to complete the application.
To be eligible for a refund, make sure to file your claim by January 17, 2024. Missing this deadline may result in your claim being denied. You must be at least 18 years old to complete a claim form. If you are under 18, a parent or guardian must complete the form on your behalf.
Rest assured, your Fortnite account won't be affected by filing a refund claim. You won't lose any of the items you've purchased in the game. The amount of your refund will depend on various factors, including the number of people who file claims. The final refund calculation will be determined later in the process.
When Will You Receive The Refund?
As of now, there is no specific date for when the refunds will be issued. Updates regarding the refund process will be provided when available.
For more information or assistance with your claim, you can contact the administrator at 1-833-915-0880 or via email at admin@fortniterefund.com.
The FTC's settlement with Epic Games brings an opportunity for affected Fortnite players in the United States to seek refunds for unwanted in-game purchases. By following the outlined steps, you can potentially recover the charges you shouldn't have incurred.