If you can't sign in to the Destiny 2 Companion app or other parts of the app are not working, there can be several reasons for this. We'll show you some ideas that should help you identify the problems' origin, as well as some solutions.
Is the Destiny 2 Companion App currently down or suffering technical issues? This article will provide you with information about current or upcoming maintenance times and how to check if there is a scheduled maintenance for Destiny 2 that could affect the companion app as well.
Destiny 2 Update 7.3.0 Might Affect Companion App Functionality
The Destiny 2 servers will go offline today for the implementation of Update 7.3.0. This could very well lead to problems with the companion app as well during the following timeframe:
- The Destiny 2 servers will go down on Tuesday, November 28 at 6:15 AM PST / 9:15 AM EST / 2:15 PM GMT.
- It is planned that the servers will be prepared to log in again at 9 AM PST, 12 PM EST, and 5 PM GMT on November 28.
Destiny 2 Companion App Down? How To Fix Potential Sign-In Problems
If you're experiencing trouble signing in to the Destiny 2 Companion app, this might be due to various reasons. Here are a few things you should try out if you're having trouble connecting to the Destiny 2 Companion app:
- Check Bungie's official support site for information about current technical issues.
- Check Bungie's Twitter Account for possible hints on a server downtime.
- If you're in touch with other players on Discord or Teamspeak, ask them whether they have the same problem. If they don't, you can be pretty sure that it's a local problem and not one on Bungie's end.
- Try to sign in through a different Wi-Fi or with your mobile internet.
- Clear the cache of the Destiny 2 Companion app in the app settings of your smartphone.
- Restart your smartphone.
- Reinstall the Destiny 2 Companion app.
- Clear the app data of the Destiny 2 Companion app in the app settings of your smartphone (this should be the very last thing to try, since you will have to manually sign in again afterward, and you might have to re-set your personalized app settings as well).